Second Sense — Support
Second Sense is a free, fully offline game — no ads, no account, no sign-in. Here's how to get help.
Can't find your answer below? Email help@quantumcola.com and we'll get back to you within 1–2 business days. Please tell us your device model and app version so we can help faster.
Frequently asked questions
What can I purchase in Second Sense?
Second Sense is free and contains no ads. You can optionally buy any of four bespoke theme skins — each a one-time purchase that never expires and is yours to keep. Each theme is its own world:
- Blueprint — cool draughtsman's lines and grids; precise and restrained.
- Risograph — risograph grain and layered inks; retro and tactile.
- Cyberpunk — neon cyber aesthetics, with day and night modes.
- Glossy Y2K — millennial gloss; mirror, gradient, retro-future.
How do I apply a theme I bought?
Once purchased, open the theme selector on the game's Feel page and pick the theme you want. You can switch freely between any themes you own at any time.
How do I restore my purchased themes?
All themes are one-time (non-consumable) purchases, so they're tied to your store account. Open Settings and tap Restore Purchases, signed in with the same Apple ID (or Google account) used originally. Restoring is free and does not charge you again — useful after reinstalling or on a new device.
I bought a theme but it isn't unlocked
First try Restore Purchases (see above). If the theme still doesn't appear after restoring, email us your store purchase receipt and we'll sort it out.
Do I need an account or an internet connection?
No. Second Sense plays fully offline and never asks you to sign in or create an account. An internet connection is only needed briefly to complete a theme purchase through the app store.
The game won't open or crashes
- Make sure Second Sense is updated to the latest version.
- Restart your device and reopen the game.
- Check that you have enough free storage space.
- If it persists, email us your device model and OS version.
How do I delete my data?
Second Sense stores everything on your device only — there's no account and we don't collect or store your data on our servers. Uninstalling the game permanently removes all of its data from your device. If you have any questions, email help@quantumcola.com. See our Privacy Policy for details.