Orbit — Support
Orbit is a free, fully offline app — no ads, no account, no sign-in. Here's how to get help.
Can't find your answer below? Email help@quantumcola.com and we'll get back to you within 1–2 business days. Please tell us your device model and app version so we can help faster.
Frequently asked questions
What is Orbit Pro?
Orbit Pro is an in-app purchase that unlocks Orbit's premium features. Orbit itself is free to download and use, and the app contains no ads.
How do I restore Orbit Pro?
Open Settings inside Orbit and tap Restore Purchases. Make sure you're signed in to the store with the same Apple ID (or Google account) used for the original purchase. Restoring is free and does not charge you again.
I bought Orbit Pro but the features aren't unlocked
First try Restore Purchases (see above). If Orbit Pro still isn't active after restoring, email us your store purchase receipt and we'll sort it out.
Do I need an account or an internet connection?
No. Orbit works fully offline and never asks you to sign in or create an account. An internet connection is only needed once, to complete the Orbit Pro purchase through the app store.
The app won't open or crashes
- Make sure Orbit is updated to the latest version.
- Restart your device and reopen the app.
- Check that you have enough free storage space.
- If it persists, email us your device model and OS version.
How do I delete my data?
Orbit stores everything on your device only — there's no account and we don't collect or store your data on our servers. Uninstalling Orbit permanently removes all of its data from your device. If you have any questions, email help@quantumcola.com. See our Privacy Policy for details.