Meow Tile Match — Support
Match the cats, clear the board, relax. Here's how to get help.
Can't find your answer below? Email help@quantumcola.com and we'll get back to you within 1–2 business days. Please tell us your device model and app version so we can help faster.
Frequently asked questions
How do I restore my purchases?
Open Settings inside the game and tap Restore Purchases. Make sure you're signed in with the same Apple ID (or Google account) used for the original purchase. Restoring is free and does not charge you again.
I bought "Remove Ads" but still see ads
First try Restore Purchases (see above). If ads still appear after restoring, email us your purchase receipt and we'll fix it.
The game crashes or won't load
- Make sure the app is updated to the latest version.
- Restart your device and reopen the game.
- Check that you have enough free storage space.
- If it persists, email us your device model and OS version.
How is my progress saved? Will I lose it?
Progress is saved on your device automatically. Reinstalling the app or switching devices may reset local progress. If your progress was lost, contact us with your purchase details and we'll do our best to help.
How do I turn off music or sound effects?
Open Settings inside the game and toggle music and sound effects there.
How do I delete my data or account?
Meow Tile Match stores game progress on your device; uninstalling the app removes that local data. If you'd like us to delete any personal data associated with you, email help@quantumcola.com with the subject "Delete my data" and we'll process your request. See our Privacy Policy for details.